Yanna is outstanding and very friendly and helpful. Dealing directly with the Chelmsford office is a great experience. However, I don’t like the impersonality of the online portal, if you communicate via this method you might as well use a cheaper online accountant.
Keith Gurney
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January 04, 2025
The staff were excellent and explained everything in terms that we could understand, there was always someone available if we needed any advice and completed our submission expeditiously.
A stress free and professional service.
Stacy Randall
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October 16, 2023
October 2023 update - off the back of this review I was contacted and the matter has been reviewed addressed and updated. My invoice has been credited and Ben was very helpful and explained he had not received my email.
Original post - I have used TaxAssist and always been happy with the service until now as I am now being charged extra for the service I signed up for. The extra page charge is ridiculous, I have emailed and asked for my invoice to be reviewed and not heard back to date.
Steve Reeve
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June 12, 2020
I've been very happy with the service provided by Tax Assist. Would recommend.
Rupert
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August 02, 2019
Excellent service - very professional staff 100% recommend
Our Address
The Old Post Office, 287 Baddow Rd, Great Baddow, Chelmsford CM2 7QA, UK
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Yanna is outstanding and very friendly and helpful. Dealing directly with the Chelmsford office is a great experience. However, I don’t like the impersonality of the online portal, if you communicate via this method you might as well use a cheaper online accountant.
The staff were excellent and explained everything in terms that we could understand, there was always someone available if we needed any advice and completed our submission expeditiously. A stress free and professional service.
October 2023 update - off the back of this review I was contacted and the matter has been reviewed addressed and updated. My invoice has been credited and Ben was very helpful and explained he had not received my email. Original post - I have used TaxAssist and always been happy with the service until now as I am now being charged extra for the service I signed up for. The extra page charge is ridiculous, I have emailed and asked for my invoice to be reviewed and not heard back to date.
I've been very happy with the service provided by Tax Assist. Would recommend.
Excellent service - very professional staff 100% recommend