Premier Inn Chelmsford City Centre hotel
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Had a wonderful stay here for 2 nights whilst attending a family wedding at the nearby Hylands House. Our Premier Plus rooms were well appointed and comfortable. The staff were all very welcoming with excellent customer service. The location us perfect for nearby parking and shops.
This place is very hit & miss. Rooms on third floor seem to have good air-conditioning - the other floors turn off constantly &/or don't blow. Staff are equally hit and miss. From some who will help you to those who just say sorry and attempt nothing. Despite being here for almost two months and at a price of £4.05 for a large lemonade tried to give me a glass under 4/5 full. The first time. Same person didn't ask me if I wanted anything (sauces etc) with mine, like she did with other diners. Obviously affected by the 1p my request to have a full glass of pop cost the company. The linguine was average. For the price it should come with salad and garlic bread. Rip off. Whereas the chef was absolutely lovely. She collected my dishes, asked me if everything was OK. And offered me an After Eight. 5☆☆☆☆☆ Also someone working tonight has bad body oddor. Either a colleague should say something or they should be more aware. Pretty sure this place has showers.
Stayed for two nights when my partner had an exam in Chelmsford. The hotel is well located but does lack on site parking. There is paid parking nearby, but that is an extra cost. The room was clean but a bit used, the carpets were a bit stained. The bathroom wasn't 100%, the plugs don't look like they are cleaned regularly, but otherwise in good nick. Close to the train station, less than 5 minute walk as well as shops and take aways.
My company has a contract with premier inn so I have stayed in many of their hotels around the country. I’ve never had a bad stay but the Chelmsford city centre location stands head and shoulders above the rest. The common areas and rooms are always immaculate and the staff are so welcoming and friendly. Working away from home is never a joy but the people at Chelmsford make it a pleasure.
Once in a while I have to come back to stay in this lovely hotel in city center of Chelmsford because I love to return to here. The very enthousiaster Chinese girl from the reception made our stay very comfortable. I asjes for a bath and I got the bathroom with bath! Thank you! I really hope to get back soon. The rooms are nice and clean. Breakfast was just good and enough. Because we love thuis place, we decided to have lunch and dinner also in the hotel. Everything is just amazing good! I do miss in already, just one day ago. The decorations of the hotel is Insta-proof 😁. We felt safe in the hotel and the hotel only 3 min walk from the railway station. I think it’s so easy for travelling from Stansted and Southend bij Bus X10/x30. Remind: all of my debit/creditcards didn’t work so plan the bus with cash money! Thank you premier Inn for this pleasant stay, it made my trip to Chelmsford/ London again amazing! Greetings, Sonja and Aubrey