Premier Inn Chelmsford (Boreham) hotel
Main Rd, Boreham, Chelmsford CM3 3HJ, UKAbout Premier Inn Chelmsford (Boreham) hotel
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Outstanding Service – Thank You Ann! We recently stayed at the Premier Inn in Chelmsford after a long-haul flight from Australia, absolutely exhausted and jet-lagged. From the moment we walked in, we were greeted with warmth, care, and kindness – all thanks to the incredible Ann. Despite arriving earlier than check-in time, Ann went above and beyond to ensure our room was ready within 30 minutes. While we waited, she kindly made a cup of tea for both my wife and me – a small gesture, but it meant the world in that moment. Ann was also wonderful with our two young daughters, giving them colouring sheets and a Curly Wurly each to keep them entertained and smiling. It didn’t stop there – she even helped them create handmade, laminated bookmarks to surprise me with for Father’s Day. A moment I’ll never forget. Ann’s attentiveness, kindness, and genuine care made us feel not just welcomed, but truly looked after. The service we received was second to none, and she is an absolute credit to Premier Inn. We honestly can’t speak highly enough of her – she was just brilliant. Thank you, Ann – you made our stay so special.
We were treated with a very friendly receptionist and explained everything to us without bombarding us. Room was ready early, fresh, clean, all the mod cons and spacious. The only thing about the room was the bathroom. It easily got filled with condensation, and it took forever to clear, but except for that, loads of power points and mirrors for getting ready. The bed was amazing! Best night's sleep. Breakfast was lovely, and the staff really went the extra mile, all in all a lovely stay
Absolutely loved our stay here! The reception team were brilliant so friendly and helpful from the moment we arrived. I have a severe allergy, and when we went down for breakfast, Dom and Nad went out of their way to make sure everything was safe for me. Their care and attention really put me at ease. The hotel was spotless too, really clean and well looked after. I’d definitely recommend this Premier Inn!
The receptionist was very cheerful and helpful as was the lady greeting diners for breakfast. There's plenty of free parking and having The Grange pub next door is a real bonus. Overall the room was clean and well equipped with tea & coffee etc.
The staff are friendly and helpful. Shout out to Miss Ann at the reception. She was particularly kind. The rooms are clean and comfortable. The breakfast was abundant and delicious. My daughter fell in love with the scrambled eggs. It's close enough to the city centre so you can shop. I mustn't forget The Grange - a nearby pub and restaurant. Serves Delicious food highly recommend this place. I spent three nights here and have no regrets.