Our server was Orla and she was absolutely fantastic, So friendly and awesome service. Honestly Miss her already. Will be coming back for the best server ever! Give my girl a promotion for real. As shown food was devoured we had a total of 16 plates!!
Iain McMillan
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May 11, 2025
What a great vibe this has, very clean and tidy and the staff were very attentive. The food was delicious and very reasonably priced. The robot waiter was cool as well!
Juliette Appleby
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May 21, 2025
We visited last Saturday. Understandably due to being a Saturday night it was very busy so we expected there to be a wait for food. The male manager took our order for the three of us, we questioned at the time amongst ourselves that he hadn't written anything down and was doing it from memory. We waited over an hour for our food which was Understandable for the levels of busyness. However, we were situated next to the kitchen and food was not coming out at all. Once our food arrived the male manager asked us if there was anything else he could get us. My tacos were missing out of my selected tapas. The manager didn't acknowledge it or say anything. Just ran into the kitchen and seemed to be making them. Ten minutes passed and we had no tacos or update so we asked a lovely lady who was serving who was apologetic and went to check for us. Some more time passed and she apologetically brought over the tacos. However, these were the wrong ones. The manager who took our order and then made them himself never clarified which tacos we were missing. She apologised and went back into the kitchen. Another 10 minutes passed and everyone had eaten their food at the table. I approached the male manager and asked what's going on where he replied they are being remade. There was no apology or sympathy on the matter and when this was brought up, he passed the blame on to the lovely female server saying he thought she would of apologised on his behalf. As a manager of a restaurant this is not the conduct you would expect. After asking, no gesture was offered, they removed the tapas but the service received from the male manager was not brand representable. The food we had was delicious and the other staff members we spoke to were marvellous. We heard other women in the toilets complaining that they had been there 2 hours and only received their starter so it was not just us having issues
Anita C. Bedoya
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December 16, 2024
We visited this restaurant for the first time with a reservation for five people. Although the experience had its ups and downs, the staff's exceptional service made all the difference.
Upon arrival, we kindly asked for some extra time to decide as we were unfamiliar with the menu. The starters took a while to arrive, which was surprising since the place wasn’t very busy. When they finally brought the appetizers, we noticed the nachos were lukewarm rather than hot, which was a bit disappointing.
The main dishes also took quite some time to be served. One of our party members, who cannot eat spicy food, ordered an enchilada but unfortunately couldn’t eat it as it was too spicy for them, even if it might be mild for others. However, this is where the experience turned around
Mike P
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May 26, 2025
Booked a table for 6 people (4 adults and 2 children) which was ready when we arrived. We ordered 2 childrens meals, some Nachos to share, 3 main meals, two tapas plates, and some drinks. Our waiter was very helpful, providing some good advice on choices available. The food all came in the order requested and was excellent - plentiful and tasty. Lovely relaxed atmosphere and despite the number of people in the restaurant it was easy to talk. The robot waiter sold the restaurant to the children. Very enjoyable experience and will definitely be back
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First Floor, 123-125 Bond St, Chelmsford CM1 1GD, UK
Claim Listing: Las Iguanas – Chelmsford
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Our server was Orla and she was absolutely fantastic, So friendly and awesome service. Honestly Miss her already. Will be coming back for the best server ever! Give my girl a promotion for real. As shown food was devoured we had a total of 16 plates!!
What a great vibe this has, very clean and tidy and the staff were very attentive. The food was delicious and very reasonably priced. The robot waiter was cool as well!
We visited last Saturday. Understandably due to being a Saturday night it was very busy so we expected there to be a wait for food. The male manager took our order for the three of us, we questioned at the time amongst ourselves that he hadn't written anything down and was doing it from memory. We waited over an hour for our food which was Understandable for the levels of busyness. However, we were situated next to the kitchen and food was not coming out at all. Once our food arrived the male manager asked us if there was anything else he could get us. My tacos were missing out of my selected tapas. The manager didn't acknowledge it or say anything. Just ran into the kitchen and seemed to be making them. Ten minutes passed and we had no tacos or update so we asked a lovely lady who was serving who was apologetic and went to check for us. Some more time passed and she apologetically brought over the tacos. However, these were the wrong ones. The manager who took our order and then made them himself never clarified which tacos we were missing. She apologised and went back into the kitchen. Another 10 minutes passed and everyone had eaten their food at the table. I approached the male manager and asked what's going on where he replied they are being remade. There was no apology or sympathy on the matter and when this was brought up, he passed the blame on to the lovely female server saying he thought she would of apologised on his behalf. As a manager of a restaurant this is not the conduct you would expect. After asking, no gesture was offered, they removed the tapas but the service received from the male manager was not brand representable. The food we had was delicious and the other staff members we spoke to were marvellous. We heard other women in the toilets complaining that they had been there 2 hours and only received their starter so it was not just us having issues
We visited this restaurant for the first time with a reservation for five people. Although the experience had its ups and downs, the staff's exceptional service made all the difference. Upon arrival, we kindly asked for some extra time to decide as we were unfamiliar with the menu. The starters took a while to arrive, which was surprising since the place wasn’t very busy. When they finally brought the appetizers, we noticed the nachos were lukewarm rather than hot, which was a bit disappointing. The main dishes also took quite some time to be served. One of our party members, who cannot eat spicy food, ordered an enchilada but unfortunately couldn’t eat it as it was too spicy for them, even if it might be mild for others. However, this is where the experience turned around
Booked a table for 6 people (4 adults and 2 children) which was ready when we arrived. We ordered 2 childrens meals, some Nachos to share, 3 main meals, two tapas plates, and some drinks. Our waiter was very helpful, providing some good advice on choices available. The food all came in the order requested and was excellent - plentiful and tasty. Lovely relaxed atmosphere and despite the number of people in the restaurant it was easy to talk. The robot waiter sold the restaurant to the children. Very enjoyable experience and will definitely be back