Can never get through to reception. This is the third time I’ve called in the space of 6 months only to be told after 12pm their staff is in training. This is after sitting through a 2 minute monologue about their new booking system which isn’t even available until feb 15th. If I can move practices, I will, because these lots love to waste your time.
Patricia Lock
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July 05, 2024
I know a lot of people moan about this Surgery, but I find it great . The receptionist is always very helpful if you are polite. The nurses are great so accommodating. So therefore I say thanks Beauchamp House and I'm glad to be on your books
Maria Wigan
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May 01, 2024
I was having an allergic reaction that I’d never dealt with before and popped into the surgery for some help. The lady at reception was incredibly helpful and saw that I was seen to within 20 minutes. Dr Mathur and Nurse Natalie made me feel very comfortable - they were so incredibly lovely, kind, and listened to everything I had to say.
Dominic McK
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May 29, 2024
Appointments always running more then 20min late minimum. Sometimes even longer. Then ended up seeing a nurse instead of a doctor. Feels like there time is valued more than tge patients. Why do a job if you can't value the patients more than thinking about your pay.
lyssa
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August 01, 2024
Extremely poor service. Receptionists are rude, dismissive and don’t even seem to be trained properly. Prescriptions missing the correct quantity and they blame patients for their mistake.
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Beauchamp House, 37 Baddow Rd, Chelmsford CM2 0DB, UK
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Can never get through to reception. This is the third time I’ve called in the space of 6 months only to be told after 12pm their staff is in training. This is after sitting through a 2 minute monologue about their new booking system which isn’t even available until feb 15th. If I can move practices, I will, because these lots love to waste your time.
I know a lot of people moan about this Surgery, but I find it great . The receptionist is always very helpful if you are polite. The nurses are great so accommodating. So therefore I say thanks Beauchamp House and I'm glad to be on your books
I was having an allergic reaction that I’d never dealt with before and popped into the surgery for some help. The lady at reception was incredibly helpful and saw that I was seen to within 20 minutes. Dr Mathur and Nurse Natalie made me feel very comfortable - they were so incredibly lovely, kind, and listened to everything I had to say.
Appointments always running more then 20min late minimum. Sometimes even longer. Then ended up seeing a nurse instead of a doctor. Feels like there time is valued more than tge patients. Why do a job if you can't value the patients more than thinking about your pay.
Extremely poor service. Receptionists are rude, dismissive and don’t even seem to be trained properly. Prescriptions missing the correct quantity and they blame patients for their mistake.