Hired minibus from this company only for it to go into limp mode after 2 days. Phoned allied to tell them of situation and the advice given was to take van and thrash up the road in 2nd gear to regenerate. As this was not going to work where I was situated at the time and that it is not my responsibility to do this, after a whole day and more than one phone call they sent a local mechanic out and after a thorough investigation told us that it needed the dpf cleaning and a good service. We reported back to allied who eventually sent another minibus out so lost out on two days of holiday, no apology and no refund for those two days, only thing we got was rudeness and tried to blame us for vehicle problems. Would never recommend this company as customer care was awful even when told we had disabled child and elderly woman with us.
Alexa Druga
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February 03, 2024
I tried to book two weeks ago for today but didn't receive any reply despite sending emails. I needed to plan my move and couldn't wait much longer for a response, but they didn't reply until today. They called me a few minutes ago to confirm my booking for today, but I'm already elsewhere. I'm quite shocked. I wouldn't recommend trusting them!!
Lauren Tully
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November 29, 2022
Needed a hire car for a week for the first time as my car had to go into a garage.
My personal experience was great with this company. I got to drive a comfortable well looked after fiesta. No problems using it and no problems returning it. Great price!
I would defo use this company in the future, thanks
Alison Loveday
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July 22, 2022
The worst hire company I've ever used. Filthy van, wouldn't start 4 times, Windows inop, warning light on dash. Staff worse than useless and struggled to get an apology. No offer of a partial refund even tho I had to get another van to finish the move. Would never recommend or use again
si mon
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August 30, 2022
I booked a transit but on the day needed something bigger for what I was doing.. absolutely no issue at all for them, very accommodating and had no issue swapping me into a bigger van. Would deffo recommend and use them again
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Gloucester Ave, Chelmsford CM2 9LG, UK
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Hired minibus from this company only for it to go into limp mode after 2 days. Phoned allied to tell them of situation and the advice given was to take van and thrash up the road in 2nd gear to regenerate. As this was not going to work where I was situated at the time and that it is not my responsibility to do this, after a whole day and more than one phone call they sent a local mechanic out and after a thorough investigation told us that it needed the dpf cleaning and a good service. We reported back to allied who eventually sent another minibus out so lost out on two days of holiday, no apology and no refund for those two days, only thing we got was rudeness and tried to blame us for vehicle problems. Would never recommend this company as customer care was awful even when told we had disabled child and elderly woman with us.
I tried to book two weeks ago for today but didn't receive any reply despite sending emails. I needed to plan my move and couldn't wait much longer for a response, but they didn't reply until today. They called me a few minutes ago to confirm my booking for today, but I'm already elsewhere. I'm quite shocked. I wouldn't recommend trusting them!!
Needed a hire car for a week for the first time as my car had to go into a garage. My personal experience was great with this company. I got to drive a comfortable well looked after fiesta. No problems using it and no problems returning it. Great price! I would defo use this company in the future, thanks
The worst hire company I've ever used. Filthy van, wouldn't start 4 times, Windows inop, warning light on dash. Staff worse than useless and struggled to get an apology. No offer of a partial refund even tho I had to get another van to finish the move. Would never recommend or use again
I booked a transit but on the day needed something bigger for what I was doing.. absolutely no issue at all for them, very accommodating and had no issue swapping me into a bigger van. Would deffo recommend and use them again