Popped in today for some help with bathroom and floor tiles. Jim was very helpful and attentive and showed us an array of tiles and ordered us some samples to try at home. Would definitely recommend this store.
Lai-yi Cheung
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December 07, 2024
Great Customer service, Jim and Jack so knowledgeable, love dealing with them
Marisa Salvador
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December 02, 2024
Had one of the BEST customer service experience I have ever received!! I had to make quite a large purchase, so had lots of decisions and choices to make. From the get go, the sales assistant ( Connor) was fantastic. He approached and asked how he could help. I explained what I was looking for and the project plans for our bathroom renovations. Connor listened and helped me around the store, showing me different samples, giving advice on materials, colour choices e.t.c I could go on forever. Customer service was 10/10 topped off by a friendly, attentive, super helpful member of staff!!
I told my husband when I got home, had Connor not approached and helped the way he did I very likely would have bought online as I normally do. I thought I'll give Topps Tiles a go and I'm happy I did. Super pleased with my purchase.
Thank you very much Connor. What a great example to show there's still great customer service around!!!
Simon Ewell
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January 22, 2025
Excellent service provided by Jack. Helped source some tiles at short-notice and provided some great advice on adhesive / grout. Thanks again
Chris Wheeler
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April 26, 2025
I've been to this store a few times now and the staff are always very friendly and helpful! Highly recommend paying them a visit
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41 Robjohns Rd, Chelmsford CM1 3AG, UK
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Popped in today for some help with bathroom and floor tiles. Jim was very helpful and attentive and showed us an array of tiles and ordered us some samples to try at home. Would definitely recommend this store.
Great Customer service, Jim and Jack so knowledgeable, love dealing with them
Had one of the BEST customer service experience I have ever received!! I had to make quite a large purchase, so had lots of decisions and choices to make. From the get go, the sales assistant ( Connor) was fantastic. He approached and asked how he could help. I explained what I was looking for and the project plans for our bathroom renovations. Connor listened and helped me around the store, showing me different samples, giving advice on materials, colour choices e.t.c I could go on forever. Customer service was 10/10 topped off by a friendly, attentive, super helpful member of staff!! I told my husband when I got home, had Connor not approached and helped the way he did I very likely would have bought online as I normally do. I thought I'll give Topps Tiles a go and I'm happy I did. Super pleased with my purchase. Thank you very much Connor. What a great example to show there's still great customer service around!!!
Excellent service provided by Jack. Helped source some tiles at short-notice and provided some great advice on adhesive / grout. Thanks again
I've been to this store a few times now and the staff are always very friendly and helpful! Highly recommend paying them a visit