Premier Inn Chelmsford (Springfield) hotel
Chelmsford Service Area, Colchester Rd, Springfield, Chelmsford CM2 5PY, UKAbout Premier Inn Chelmsford (Springfield) hotel
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I had a great experience at Premier Inn Chelmsford. The management and staff were incredibly friendly, welcoming, and professional throughout my stay. They went out of their way to ensure everything was comfortable and hassle-free. A big thank you to the team for their excellent service – I’ll definitely be returning!
Stayed last night and as usual a lovely comfortable bed. Breakfast was freshly cooked and plenty of choice. Receptionist and kitchen staff very friendly which is always nice. Only one bath towel in the room and only one tea bag? Why? When there’s two of you. Couldn’t use the shower as the bath is too deep to climb into.
My room smelled of damp so had to air it out with the window open for an hour or two after I came in, there is a lot of dust around the bottom of the furniture and skirting boards etc are grimy. It’s quite tired looking with holes in the carpet and sockets falling out of the wall, definitely in the bottom tier of the premier inns I have stayed in. Location is good as it’s part of the services just off the main A road. Food came quickly and was up to the usual premier inn standard. The receptionist & waitresses were also smiling & friendly.
First time stay in Chelmsford. It is in industrial area but not a problem, as hedges do shield. Did expect road noise, but slept well with window open. Usual friendly greeting as usual. all requests and questions met with positivity and speedily dealt with. £8 parking per 24 hours is a joke. We pay enough for room, should be inclusive and you need a car to get to it. And £5 for wi-fi! Did enjoy our stay, usual comfortable rooms. Very relaxing. 😴 thank you.
Was there only two nights. The kitchen wasn't open on the first night due to equipment breaking, the morning after my second night, no hot water so I couldn't shower due to the boiler breaking down. Feel like at times they didn't have enough staff to manage the front and the bar, think the place needs some major investment in equipment. The room for a premier inn was looking tired, the bathroom needing a refurbishment. The staff were pleasant enough, feel it wasn't their fault per say. Other things that annoyed me were cheap energy saving bulbs that barely illuminate the bedroom and no power source adjacent the bed where is would be practical for charging my phone.