Bit grubby and very expensive but my Daughters love Starbucks drinks, so it's a treat for them.
I've witnessed that the management be quite rude to the staff sometimes. I couldn't work there. On the other hand there are also some very helpful and polite staff members. Depends on the day.
Janet West
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March 21, 2025
Had a oat decaf coffee, was nice, but mug too big, even medium was massive. ( Some people might like that) Husband had the Lemon Cake, but it was quite dry. Service was good, friendly and accommodating.
Ella Colley
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April 14, 2025
I regularly come to this Starbucks to grab an iced coffee on the go, the staff is always friendly and welcoming and the drink is up to Standard. On the 13th at around midday I grabbed my iced coffee as usual but the barista who served me was extremely rude. She rolled her eyes when taking my order, asked for my name in a rude manner and didn’t say thank you. Her badge said she goes by the name Shanice (I think, I may have got that wrong but was quite similar) I used to work at Costa in Chelmsford town for about two years, I understand working weekends aren’t the best and I also know how powerful these reviews are. This behaviour is disgusting and I was extremely disappointed by the service. Coming from someone who works in customer services - Please do better
Anne Harris
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April 14, 2025
Very mediocre cappuccinos, watery with no real coffee flavour, three quarters full and lukewarm. At £9.40 the two a rip off. Apart from that very pleasant staff.
Geoff Edwards
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June 23, 2023
O Starbucks what have you done.. Staff look so uninterested. There's no smiles. No politeness. Just a very depressing experience definitely will not be returning thank goodness we have Costa coffee. The whole experience from being to end was not good. There was a large queue waiting to place orders. One person servingat the till. Other persons just standing around on mobiles not one of them thought to open a second till to get the queue down. No cash excepted!!! Made my order no smile nothing. Had two toasties both over cooked and chewy. Iced latte tasted like wishy washy tea... Iced cappuccino tasted so bitter. Just one terrible experience. And not one smile. Hey people if you don't want to work in hospitality the go and work somewhere else. Away from the public. £18.50 totally wasted....
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Bit grubby and very expensive but my Daughters love Starbucks drinks, so it's a treat for them. I've witnessed that the management be quite rude to the staff sometimes. I couldn't work there. On the other hand there are also some very helpful and polite staff members. Depends on the day.
Had a oat decaf coffee, was nice, but mug too big, even medium was massive. ( Some people might like that) Husband had the Lemon Cake, but it was quite dry. Service was good, friendly and accommodating.
I regularly come to this Starbucks to grab an iced coffee on the go, the staff is always friendly and welcoming and the drink is up to Standard. On the 13th at around midday I grabbed my iced coffee as usual but the barista who served me was extremely rude. She rolled her eyes when taking my order, asked for my name in a rude manner and didn’t say thank you. Her badge said she goes by the name Shanice (I think, I may have got that wrong but was quite similar) I used to work at Costa in Chelmsford town for about two years, I understand working weekends aren’t the best and I also know how powerful these reviews are. This behaviour is disgusting and I was extremely disappointed by the service. Coming from someone who works in customer services - Please do better
Very mediocre cappuccinos, watery with no real coffee flavour, three quarters full and lukewarm. At £9.40 the two a rip off. Apart from that very pleasant staff.
O Starbucks what have you done.. Staff look so uninterested. There's no smiles. No politeness. Just a very depressing experience definitely will not be returning thank goodness we have Costa coffee. The whole experience from being to end was not good. There was a large queue waiting to place orders. One person servingat the till. Other persons just standing around on mobiles not one of them thought to open a second till to get the queue down. No cash excepted!!! Made my order no smile nothing. Had two toasties both over cooked and chewy. Iced latte tasted like wishy washy tea... Iced cappuccino tasted so bitter. Just one terrible experience. And not one smile. Hey people if you don't want to work in hospitality the go and work somewhere else. Away from the public. £18.50 totally wasted....