All staff are friendly however, Cesar is the best at making hot chocolate, always lovely and creamy and great service with a smile 😊
Divya
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July 19, 2021
Usually in places when I get “free” or “discounted” stuff the service isn’t really that great but Pret with it’s outstanding coffee subscription giving out all of their fresh barista made drinks along with splendid customer service is simply just raising the bar too high for other cafes. The staff are really doing a fantastic job and tbh I’m hooked to this place now! In my 2 months of visiting this Pret almost everyday I’ve never had any issues with anything. The food is also constantly restocked/fresh.
Pictures of my morning Pret pre work!!!😍
Sami
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March 08, 2025
It's a shame how one member of staff that is so terrifically rude can override all the other great members of staff at this Pret. In all the Pret's I go to all the members of staff are so incredibly nice. On an average day I typically go to 2 or 3 different Prets around London. I don't encounter any rude staff but I sadly have here.
Adrian Carroll
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January 09, 2024
Once again best cafe in Chelmsford you can tell the oil is changed all the time really good quality cooked beautiful really nice staff highly recommended 👌👌👌👌👌
Matt
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October 17, 2024
Agree with other customer reviews that Pret is now more expensive than it needs to be. Over £5.00 just for 2 pastries??
Guess its lucky for them there isn't so much cafe competition or customers would start to go elsewhere
oh wait, there is
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All staff are friendly however, Cesar is the best at making hot chocolate, always lovely and creamy and great service with a smile 😊
Usually in places when I get “free” or “discounted” stuff the service isn’t really that great but Pret with it’s outstanding coffee subscription giving out all of their fresh barista made drinks along with splendid customer service is simply just raising the bar too high for other cafes. The staff are really doing a fantastic job and tbh I’m hooked to this place now! In my 2 months of visiting this Pret almost everyday I’ve never had any issues with anything. The food is also constantly restocked/fresh. Pictures of my morning Pret pre work!!!😍
It's a shame how one member of staff that is so terrifically rude can override all the other great members of staff at this Pret. In all the Pret's I go to all the members of staff are so incredibly nice. On an average day I typically go to 2 or 3 different Prets around London. I don't encounter any rude staff but I sadly have here.
Once again best cafe in Chelmsford you can tell the oil is changed all the time really good quality cooked beautiful really nice staff highly recommended 👌👌👌👌👌
Agree with other customer reviews that Pret is now more expensive than it needs to be. Over £5.00 just for 2 pastries?? Guess its lucky for them there isn't so much cafe competition or customers would start to go elsewhere oh wait, there is