Back-Inn Time

Victoria Rd, Chelmsford CM1 1NY, UK

About Back-Inn Time

4.5 / 5

from reviews

    Ryan Swainson
    -
    November 06, 2024

    The food is always amazing at Back Inn Time. The atmosphere is friendly and fun, and the service is awesome, the team always makes us feel like part of the family. One of the things we love is their specials board; there’s always something new on there, which keeps the menu fresh and exciting. Plus, if you’re celebrating a birthday, they’ll sing a lively song that really makes the day feel special. If you haven’t tried Back Inn Time yet, you’re missing out!

    Lauren Dunn
    -
    November 06, 2024

    Back Inn Time has been our go-to spot for years, and it never disappoints! The service, food, and atmosphere are truly unbeatable. We’ve never had a bad meal, and each visit feels like a treat. The staff here is outstanding, with the waiters and waitresses always making us feel welcome. A special shoutout to Kerry and Jane, who go above and beyond, making sure every detail is perfect—they’re attentive, friendly, and make you feel at home. We happily travel quite a distance to dine here regularly, and it’s well worth it every time. For anyone considering a visit, don't hesitate—you’ll leave satisfied and looking forward to your next meal!

    Nathan Harris
    -
    September 22, 2024

    Very impressed by service.. staff seemed to enjoy working there and were very friendly. Very retro American vibes and a train that runs round the ceiling. Food arrived in a good time and was delicious… just enough on the plate for me to finish. Very reasonably priced as well for what you’re getting. Only negative we went and it was about ten people’s birthdays so every 10 mins the lights went out for the next birthday cake. But would still go back and 100% recommend!

    Carolyn Hobbs
    -
    July 06, 2024

    Our dining group had amazing meals this evening. Sadly we were all so full there was no room for desserts & there were some delicious ones on the menu too! It was a really fabulous evening, great service, friendly staff, brilliant atmosphere. The music playing in the background was that of back in time. Lots of Birthday's this evening, think we counted at least 5. The 5 waitresses sang Happy Birthday to each person by name which was a lovely touch!

    Jeffrey Soley
    -
    June 04, 2024

    Have eaten here several times in the past, but it has been a few years since the last visit and I hope this latest experience isn't indicative of where the restaurant is at. Booked a table for 4 the day before a midweek visit. No opportunity to book online which is a shame but the call was answered quickly the day before. Upon arrival for an 18:30 booking, we were taken to what I can only describe as a "well" area which I hadn't been seated before, which has poor lighting and very uncomfortable pew-style seating. Once seated the service from the young waitress was excellent and attentive. My co-diners ordered chicken fingers and a classic seafood cocktail for starters and initially, the fingers were dry and felt like it hadn't been recently cooked, which was a warning of what was to come. The "Classic seafood cocktail" was very small and again the warning is in the title. the word Classic would apply if it was called a Prawn cocktail, there is nothing classic about the term seafood cocktail but it is actually just a way to legitimise the replacement of prawns with other seafood sources. For mains, I ordered a combo fajita with extra tortillas which was very good but again the very small dish and paper sauce pot provided for the sides were cutting corners with the offering. My companions ordered burgers of various types but all 3 arrived very dry/overcooked along with the bacon and pulled pork toppings. These shouldn't have left the kitchen but it seems that maybe to manage orders the kitchen is pre-cooking these items and then either flash frying or leaving them on the side of the hot plate, to stay warm but also dry out, as 1 may be a mistake but all suffering from this effect is an indicator that there is a systematic issue. It was a shame as when we mentioned to the waitress about the poor quality being the reason we left food another waitress came over and said we should have said pre-bill paying we had an issue but that she would remember our faces when we came back to do I am not sure what in terms of improving the experience but it wasn't a discount for sure. Either way, it was a disappointing and expensive experience.

    Back-Inn Time

    Our Address

    Victoria Rd, Chelmsford CM1 1NY, UK

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